State Farm® Insurance Agent Brian Gibbs

"I found myself in an unfortunate situation with a policy I had with Allstate so I called this office for help, and I am so very glad I did! Customer service from the time Ashley answered the phone to finalizing policies and payments with Jolie was outstanding! Jolie was empathetic to my situation, jumped into action quickly, and delivered more than what I was even expecting. I asked Jolie to quote all my insurance needs and they were able to provide better coverage with lower premiums! $2,000 worth of annual savings!!! I now have our home, cabin, autos, snowmobiles, boat and trailers insured by StateFarm. Thank you Brian, Jolie and Ashley for your fantastic customer service!"

"Top notch insurance agents start to finish!! Transferring 4 business & 4 personal policies was daunting for me, but Jolie, Brian & Ashley made the process simple!! Jolie had done her research & had the paperwork started before we arrived in her office; a HUGE time saver! She anticipated our coverage needs & still saved us more than 20% on all of our premiums, while adding 40% more coverage on our largest policy! I've had a couple questions since the policies have been in place & Jolie has been extremely helpful, finds fast resolutions & provides excellent follow up. I highly recommend exploring your insurance options with this team! Lisa Socha Owner The Hotel Fremont"

"Great place for insurance, I was able to bundle my house, auto at a great price with more coverage and save money, the best thing is Jolie will explain to you so we can understand how it works, straight up no hoopla one on one face to face, and not have to be on the phone or computer dealing with someone out of state. I stopped in with my insurance policy for a review and holy cow I saved some cash now I can insure everything, State Farm is there for you in Winniconie Wi. Great people and I have no worry’s now"

"TERRIBLE CUSTOMER SUPPORT! One star is generous. No one wants to have to file a claim for insurance. But when you experience an unexpected loss, most people expect their expensive insurance policy to cover their contractual obligations under the regulatory rules and statutes of both Federal and State Law. State Farm Insurance has evidently gone in a different direction where instead, they will do whatever they can to cover a loss of a former good customer, at a level of about 30% of the real replacement value of the loss. Instead of using a “replacement cost” valuation, the inexperienced claims adjuster, in this case, shopped for an obviously inferior product from a company without any service capabilities and obvious inferior products. The definition of “replacement cost” in my policy is the amount to replace damaged property with the same kind and quality of materials without accounting for depreciation. In our case the incompetent, inexperienced adjuster fell short in every tenant of this definition. Then, when I asked for someone more knowledgeable and experienced to review this poor opinion, my local agent in Winneconne, WI asked the same adjuster to review it. To no surprise the adjuster held to her earlier unjust valuation. Evidently State Farm now has taken the “political” position to utilize millions of dollars from the sale of insurance policies to support controversial and fringe grade school class curriculum for programs promoting critical race theory (reverse discrimination/racism) and gender identity studies. This, in my opinion, is a conscious decision by a “woke” company to divert substantial funds to questionable, unethical and unpopular causes, while instead, shorting and skimping on contractual obligations to their clients. It appears that the days are gone where State Farm, both corporately and at the local levels supports their clients when they experience a loss. Instead, the local agents, write the policies, collects the premiums and shuffles papers, while the corporate entity supports very questionable third party’s activities while giving their own clients less than adequate support in time of need. It’s very sad to see this type of operating basis used by what used to be a trusted company. Beware of these aspects if you experience a loss with State Farm Insurance."